New Hire Need to Know!
Welcome to Monogram! We are excited you are joining us.
Here is everything you need to know about Onboarding and Orientation.
Step 1: HireRight Background Check & Drug Screen
Any delays could result in a pushed start date or review of employment offer.
The HireRight link to complete both background check and drug screen will be sent to your personal email.
Upon submitting the HireRight background check application, you will receive instructions within HireRight to schedule your drug screen (must be done within 3 days; the link will expire if not completed within this time frame.)
Results are NOT immediate & could take anywhere from 5-14 business days to return in full. Please anticipate follow-up communication from HR if any additional documentation is needed.
Upon successful completion/clearance of the HireRight background check & drug screen standards, you will receive an email from HR titled “Cleared to Start!”. This will include final details for your orientation schedule.
Helpful tips:
1. Use a desktop, not a cell phone.
2. Google Chrome is the preferred browser.
3. Complete in (1) sitting. The window will time out after 20 minutes.
If you have any questions, contact HR@monogramhealth.com.
Step 2: UKG Onboarding Tasks
An email titled “Monogram Health Onboarding Next Steps!” will be sent to your personal email.
Within the UKG email is a link to login & complete the required tasks.
(approximately 15 minutes to complete)
Be sure to progress through all steps. Complete by reviewing and “submitting”.
If you have any questions, contact HR@monogramhealth.com.
Step 3: Credentialing/Licensure Packet
Monogram’s Licensing & Credentialing team will email you directly with the necessary application which includes:
- Internal Credentialing Application
- Licensing Paperwork
- Payor Enrollment Paperwork
*It is important to complete this paperwork within 4 business days to avoid any delays in your start date.*
If you have any questions, contact credentialing@monogramhealth.com
Step 4: Travel
Please plan to be in Nashville for the duration of our Monday – Wednesday orientation held at our Brentwood, TN Office. Below are the options for arranging travel to orientation.
Please make arrangements to arrive in Nashville (BNA) the Sunday afternoon before your start date and depart Wednesday evening or Thursday morning. Monogram Health will organize hotel accommodations on your behalf.

Brentwood, TN Office: 5410 Maryland Way STE 400, Brentwood, TN 37027
Courtyard Marriott – Nashville Brentwood: 103 East Park Drive Brentwood, TN 37027
Please read the Monogram Health New Hire Orientation Travel Policy
To book travel through Monogram’s Travel Team: travel@monogramhealth.com
*If you are booking your own travel, please email your itinerary: travel@monogramhealth.com
Step 5: Now that you’ve arrived!
Take an Uber or Lyft from the Nashville Airport (BNA) to The Courtyard Marriott – Nashville Brentwood (103 East Park Drive Brentwood, TN 37027).
Please keep all receipts of your travels as you will be reimbursed for expenses.
$50/day for meals inclusive of tips is allotted each day.
Check into the hotel using your First and Last Name. You will receive a confirmation number as well.
Basic Life Support (BLS) Training
Monogram is now offering a Basic Life Support (BLS) certification course for all patient-facing MDs, APPs, & RNs.
At this time, non-patient-facing roles, including Social Workers, are not required to obtain BLS certification.
Clinicians without a BLS certification or a BLS certification set to expire within 6 months of your start date, will be certified during orientation!
*Please complete the form below to receive further information regarding this course.
MonogramhealthBLS-SignUpForm
Welcome Call
The week prior to your start date, you will receive a call from our HR team to cover orientation details & answer any last-minute questions!
IT Onboarding
You will receive an email on your first day titled “Monogram IT – New User Onboarding”. This will be sent to your personal email.
Be sure to check your spam if you do not see this initially. This email will be used to login to your laptop on Day 1 of Orientation.
Orientation Timeline
Breakfast & Lunch are provided
Please let us know if you have any allergies or dietary restrictions. Email HR@monogramhealth.com
I9 documents & Direct Deposit Verification documents will be collected
I9 Documents to bring:
1. Passport (only)
OR
2. Driver’s license with your social security card or birth certificate
Click here to access the full list of acceptable I9 documents.
Direct Deposit Verification:
Please bring a voided check OR screenshot from your online banking app.
Your account & routing number must be visible!
This will be used to verify that the direct deposit information you entered during UKG Onboarding is correct.
Dress your best! (see policy) Your Monogram ID Badge photo will be taken.
Day 1
8:00am CST: Shuttle begins pickup at Courtyard Marriott
8:15am CST: Check-In and Tech Set Up beings
9:30am CST: Presentations start
5:00pm CST: Shuttle arrives for return to hotel
Day 2
8:00am CST: Shuttle begins pickup at Courtyard Marriott
8:30am CST: Meet & Greet Breakfast
4:30pm CST: Shuttle arrives for return to hotel
Day 3
8:00am CST: Shuttle begins pickup at Courtyard Marriott
~12:00pm CST: Take shuttle back to hotel or depart on your own from our office
