New Hire Need to Know!
Welcome to Monogram! We are excited you are joining us.
Here is everything you need to know about Onboarding and Orientation.
Step 1: HireRight Background Check & Drug Screen
*Any delays could result in a pushed start date or review of employment offer.*
The HireRight link to complete both background check and drug screen will be sent to your personal email.
Upon submitting the HireRight background check application, you will receive instructions within HireRight to schedule your drug screen (must be done within 3 days; the link will expire if not completed within this time frame.)
Results are NOT immediate & could take anywhere from 5-14 business days to return in full. Please anticipate follow-up communication from HR if any additional documentation is needed.
Upon successful completion/clearance of the HireRight background check & drug screen standards, you will receive an email from HR titled “Cleared to Start!”. This will include final details for your orientation schedule.
Helpful tips:
1. Use a desktop, not a cell phone.
2. Google Chrome is the preferred browser.
3. Complete in (1) sitting. The window will time out after 20 minutes.
If you have any questions, contact HR@monogramhealth.com.
Step 2: UKG Onboarding Tasks
An email titled “Monogram Health Onboarding Next Steps!” will be sent to your personal email.
Within the UKG email is a link to login & complete the required tasks.
(approximately 15 minutes to complete)
Be sure to progress through all steps. Complete by reviewing and “submitting”.
If you have any questions, contact HR@monogramhealth.com.
Step 3: Credentialing/Licensure Packet
This only applies to: MD, APP, SW, RN, Concurrent Review Specialist, and Pharmacy
Monogram’s Licensing & Credentialing team will email you directly with the necessary application which includes:
- Internal Credentialing Application
- Licensing Paperwork
- Payor Enrollment Paperwork
*It is important to complete this paperwork as soon as possible for credentialing for your role & to avoid any delays in your start date*
If you have any questions, contact credentialing@monogramhealth.com
Step 4: Travel
Please plan to arrive in Nashville (BNA) the Sunday afternoon before your start date. Your training will be held at our Brentwood, TN Office. The duration of your stay is role specific, so please pay close attention to the list of training schedules below:
MD, APP, SW, RN: Monday – Wednesday. Depart Wednesday evening.
Community Health Outreach Specialist: Monday – Thursday. Depart Thursday evening.
Pharmacy & Concurrent Review Specialist: Monday – Friday. Depart Friday evening.
Below are the options for arranging travel to orientation. Monogram Health will organize hotel accommodations on your behalf.
Brentwood, TN Office: 5410 Maryland Way STE 400, Brentwood, TN 37027
Courtyard Marriott – Nashville Brentwood: 103 East Park Drive Brentwood, TN 37027
Please read the Monogram Health New Hire Orientation Travel Policy
To book travel through Monogram’s Travel Team: travel@monogramhealth.com
*If you are booking your own travel, please email your itinerary: travel@monogramhealth.com
Step 5: Now that you’ve arrived!
Take an Uber or Lyft from the Nashville Airport (BNA) to The Courtyard Marriott – Nashville Brentwood (103 East Park Drive Brentwood, TN 37027).
Please keep all receipts of your travels as you will be reimbursed for expenses.
$50/day for meals inclusive of tips is allotted each day.
Check into the hotel using your First and Last Name. You will receive a confirmation number as well.
Welcome Call
The week prior to your start date, you will receive a call from our HR team to cover orientation details & answer any last-minute questions!
IT Onboarding
You will receive an email on your first day titled “Monogram IT – New User Onboarding”. This will be sent to your personal email.
Be sure to check your spam if you do not see this initially. This email will be used to login to your laptop on Day 1 of Orientation.
Orientation Timeline
Breakfast & Lunch are provided
Please let us know if you have any allergies or dietary restrictions. Email HR@monogramhealth.com
Onboarding Documents and Pay Process
Please bring a form of photo identification with you on Day 1.
Each week you will complete the timesheet (attached in the email), send to your manager for approval, then send it to the AP team: accountspayable@monogramhealth.com
Please let accounts payable know if you have any questions.
Dress your best! Your Monogram ID Badge photo will be taken.
Day 1 Orientation
8:00am CST: Shuttle begins pickup at Courtyard Marriott
8:15am CST: Check-In and Tech Set Up beings
9:30am CST: Presentations start
5:00pm CST: Shuttle arrives for return to hotel
Orientation & Training Information
After Day 1 of NEO, Training will be department specific.
MD, APP, SW, RN: Will remain in NEO Monday – Wednesday. Concluding at Noon Wednesday.
Community Health Outreach Specialists: On Day 1, you will receive a detailed schedule from leadership regarding the rest of your Monday – Thursday training. Concluding around 2:00pm on Thursday.
Concurrent Review Specialists: On Day 1, you will receive a detailed schedule regarding your Monday – Friday training from your leadership.
Pharmacists: On Day 1, you will receive a detailed schedule regarding your Monday – Friday training from your leadership.
