Welcome to Monogram! We are so excited to work with you.
Over the next three days, you will learn everything you need to know to excel in your job and transform lives. Please pay close attention to the schedule as it varies each day.
LaKeisha King and Gail Stroud will lead NEO. They will be your main point of contact the next few days.
MONDAY, NEO DAY 1
- 8:30am – Shuttle pick-up at hotel
- 9:00am – Check-in and breakfast
- 9:30am – Monogram overview
- 10:30 – Break
- 10:45am – HR and benefits
- 11:45am – Lunch
- 12:15pm – Compliance and grievances & appeals
- 1:15pm – POD 101
- 2:15pm – Break
- 2:30pm – HealthStream and Policy Manager
- 3:00pm – Tech systems overview
- 3:30pm – Tech set-up
- 4:30pm – Leadership meet & greet with charcuterie
- 5:00pm – Shuttle pick-up back to hotel
Tuesday, NEO DAY 2
- 8:30am – Shuttle pick-up at hotel
- 9:00am – Monogram: Who We Are
- 10:15am – Intro to Salesforce
- 11:15am – Break
- 11:30am – Clinical interventions and MSP
- 12:30pm – Lunch
- 1:00pm – Preventing hospitalizations and readmissions
- 2:00 pm – Pharmacy and MTM
- 3:00pm – Break
- 3:15pm – Nuts & Bolts, VBC, SDoH, HEDIS Measures
- 4:30pm – Shuttle back to hotel
WEDNESDAY, NEO DAY 3
3A
- 7:45am – Shuttle pick-up at hotel
- 8:00am – Breakfast
- 8:30am – CM training
- 12:00pm – Shuttle back to hotel
3B
- 7:45am – Shuttle pick-up at hotel
- 8:00am – Breakfast
- 8:30am – Provider training
- 11:00am – Break
- 11:15am – Clinical documentation integrity & Medicare risk adjustment
- 12:00pm – Shuttle back to hotel