Welcome to Monogram! We are so excited to work with you.
Over the next three days, you will learn everything you need to know to excel in your job and transform lives. Please pay close attention to the schedule as it varies each day.
LaKeisha King and Gail Stroud will lead NEO. They will be your main point of contact the next few days.


MONDAY, NEO DAY 1
- 8:30am – Shuttle pick-up at hotel
- 9:00am – Check-in, breakfast, IT username & password set up
- 9:30am – Monogram Welcome
- 10:00 – Break
- 10:15am – Tech Systems Overview & Tech Set-up
- 12:00pm – Lunch
- 12:45pm – POD 101
- 1:30pm – Monogram Who We Are
- 2:30pm – Break
- 2:45pm – HR and Benefits
- 3:45pm – Cybersecurity & Compliance
- 4:30pm – Shuttle pick-up

Tuesday, NEO DAY 2
- 8:00am – Shuttle pick-up at hotel
- 8:30am – Leadership Meet and Greet
- 9:00am – Intro to Salesforce
- 10:00am – Care Gaps
- 10:30am – Break
- 10:45am – Clinical interventions and MSP
- 11:45am – Lunch
- 12:30pm – Hospitalizations
- 1:15pm – Pharmacy
- 2:00pm – Break
- 2:15pm – Nuts & Bolts, SDoH
- 3:00pm – A1C POC Testing & Live hands on
- 4:30pm – Shuttle back to hotel

WEDNESDAY, NEO DAY 3
3A
- 7:45am – Shuttle pick-up at hotel
- 8:00am – Breakfast, Uniform Try on and Ordering process presentation
- 8:45am – CM training
- 12:00pm – Shuttle back to hotel
3B
- 7:45am – Shuttle pick-up at hotel
- 8:00am – Breakfast, Uniform Try on and Ordering Process Presentation
- 8:45am – Provider training
- 11:00am – Break
- 11:15am – Clinical documentation integrity & Medicare risk adjustment
- 12:00pm – Shuttle back to hotel
